Storyboard
What is a project storyboard?
Project storyboards are ready-to-go project overviews. They communicate the success stories of process improvement project.
Storyboards also share lessons learned so that others can replicate success and avoid common pitfalls.
What questions will a project storyboard answer?
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What this project accomplish?
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How will the customers, employees and organization benefit?
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How does the end result compare to the baseline?
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What are the hard and soft savings?
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What lessons did the team learn?
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Can this success be applied somewhere else?
Storyboard Checklist
DEFINE
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What was the problem, goal, scope and reason for this project to exist?
Source: Project charter, Goal statement, training objectives, etc.
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What is the high-level view of the process being addressed?
Source: SIPOC, ...
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What is the detailed view of one or more of the steps in the SIPOC ("As is" Map)?
Source: Detailed map, swimlane, value stream, basic flow, etc.
MEASURE
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What was the plan for collecting data? What type? How much? By whom and how?
Source: Data collection plan
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What does the baseline data look like when displayed?
Source: Baseline data display; run chart and histogram, box plot, ...
ANALYZE
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What were the suspected root causes of the problem with the project XYZ?
Source: Fishbone diagram, ...
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What issues or opportunities did you discover by studying the process?
Source: Project specific map, value-added flow analysis, spaghetti, other, ...​
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What were your main theories about the root causes of project XYZ issues and how did you verify them?
Source: Hypothesis statement(s) and results, root cause hypothesis worksheet
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What data, observations or other proof do you have of root causes hypothesis verification?
Source: Verification of root cause, pareto chart, box plot, run chart, histogram
IMPROVE
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What were the solutions you developped to solve the problem at the root?
Source: List of improvements, Solution selection matrix, impact effort matrix
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What does the improved process look like with waste removed and solutions implemented?
Source: "To be" map (or segment), swimlane, value stream, flow map, spaghetti
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What measurements or graphs do you have to show the "after" process is better?
Source: Proof of improvement, run chart, box plot, histogram, other, ...
CONTROL
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What are the lessons learned? Soft / hard savings? Potential replication? Process owner sign off?
Source: Project closure, transfer opportunities, ...
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